To prevent outgoing e-mail from being marked as spam and being blocked, cPanel introduces a new feature called Email Deliverability. This feature introduced in the latest version of cPanel which helps the cPanel users to manage SPF, DKIM and PTR records for their domains. This also helps the users to resolve any issues that may exist with SPF, DKIM and PTR records. SPF record is a Sender Policy Framework which helps to identify which servers are authorized to send mail for a domain. This will help you to reduce spam activity in your domain. DKIM record is another method to validate the authenticity of email messages. Here the sender sends a mail which includes the private key and then the recipient server check the DNS server for the domain for the public key to verify the signature. This will also help to reduce the spam from your domain.
Here are the steps for accessing the Email Deliverability interface on your new cPanel server.
1) Login to your cPanel server.
2) Click on icon ‘Email Deliverability’ under the ‘Email’ section.
3) From the ‘Email Deliverability’ tab, we can check whether our DNS records are correct or not.
From there you can manage and check the mail-related DNS records for your domains hosted on cPanel account. The first column tells you the Domain name and the second one gives you the details about the ‘Email Deliverability Status’, whether a problem exists with your domains DNS records. Finally, the last column tells you about the ‘Actions’ required for correcting the DNS records.
Repair: This feature allows the system to repair a domain’s invalid records
Manage: This interface allows you to manually resolve issues with your domain’s mail-related DNS records.
When we click on the ‘Manage’ button beside the domain name, then it will navigate you to another window and from there you can manually add your DNS records.
You can install/configure the DNS of your all domains on your cPanel account from this interface.
If you need any further help, please do reach our support department.