Autoresponder feature in your email settings allows you to automatically send a response when an email is sent to a specific email address. This option is useful in many situations like if you are on vacation you can set an autoresponder to let people who contacted you know you are currently away and will respond to their request when you return. You also can use it if you have a customer service email to let your customers know that their email has been received and they will get a response shortly. To set up an autoresponder in your webmail account please go through the following steps. To set up an autoresponder in your cPanel account please go through the following steps:
1) Login to your cPanel interface.
2) Click on the icon ‘Autoresponders’ from the ‘Email’ section.
3) On the next screen, click on the ‘Add AutoResponder’ button to create new autoresponder.
4) Now a new window will open and here you can configure Auto Responder by filling the required fields.
Let’s see the fields you will need to fill in to create an Autoresponder:
Character set: In the character set drop down menu select character set you want to use.
Interval: Please specify the time you want to set. Which specifies the time between responses to the same email address.
Email: Your Email Address.
From: Specify the name that the auto-response will be from.
Subject: Enter the content you want to set an autoresponder subject. For example, ‘Tom is not available now. Will contact you soon’.
HTML checkbox: If your Autoresponder body contains HTML, you need to select the check box of the HTML checkbox. Otherwise, you can leave the checkbox function.
Body: In the body field, enters the body of your Autoresponder mail.
Start: Select the start time.
Stop: Select the stop time.
5) Finally, click on ‘Create or Modify’ button to save the changes. Then you will get a popup message showing ‘You have successfully created autoresponder’.
If you need any further help, please do reach our support department.